From first call to signed contract, in four clear steps.
Our engagement model is built around transparency. Every West Texas homeowner we work with sees the same four-stage arc — what we’ll ask for, what we’ll deliver, and what the next step is at the end of each stage. The arc is the same whether you’re paying privately, working through a HUD-funded program, or moving through a CDBG-eligible rehabilitation scope. No hidden scope, no surprise change orders, no bundled numbers that have to be unwound later.
Initial consult
A short phone or email intake to understand what you want to do, what the home is currently like, and where you are in the decision. We’ll also flag the federal, state, and local programs the project may qualify for — including HUD-funded residential rehabilitation, CDBG / CDBG-DR homeowner programs, and Texas General Land Office (GLO) pathways — so you know which set of paperwork applies before we ever set foot on the site.
What you get at this step
- A written read on whether the project is a fit for our crew and schedule
- An honest map of which programs may apply — and which clearly do not
- A plain-English explanation of HUD, CDBG, Davis-Bacon, or lead-based-paint compliance if any of those apply
- What to gather on your end (plans, photos, prior scope documents) before we move to step two
On-site estimate
A walk-through with our scope lead, measured against the home itself — not a checklist pulled off the internet. We take a photo log, document existing conditions, and talk through allowances, unknowns, and the specific decisions you’ll need to make (fixtures, finishes, scope additions you may be considering). The goal at this step is for both sides to know what the project actually is before any numbers are written down.
What you get at this step
- A measured scope of work, room by room, with a dated photo log
- An open conversation about allowances and selection items so you’re not surprised by finish-level pricing later
- A written list of unknowns — environmental, structural, lead-based-paint — that could affect the scope
- A clear sense of the program compliance posture (Davis-Bacon coverage, Section 504, environmental review) before pricing
Written scope
A unit-itemized proposal with labor, material, and program / allowance lines separated. We deliberately do not roll labor and material into a single bundled number — every line stands on its own, every allowance is named, and every compliance-driven scope item (Davis-Bacon wage coverage, lead-based-paint RRP work, Section 504 accessibility, environmental review hold-points) is called out in writing. If you’re working through a HUD-funded or CDBG program, this is also the document your monitor will see first.
What you get at this step
- A line-itemized proposal — no bundled numbers hiding scope drift later
- Allowance lines called out by name and unit, not absorbed into a contingency
- Compliance posture in writing: Davis-Bacon coverage, lead-paint RRP, environmental review hold-points
- A short list of decisions you still need to make before we can lock the scope
- A written change-order process so we both know what happens if the scope shifts during the build
Signed contract
Once the scope is settled, we execute a contract that mirrors the proposal line for line. You get a contract, a scope snapshot, a clear payment schedule, the wage decisions and program notices that apply to your project (where federal), and a written next-step list that walks you from the day you sign to the day the first crew truck rolls. Nothing between signing and mobilization is implied — it’s in the document.
What you get at this step
- A fully executed contract that mirrors the proposal, not a re-cut version
- A scope snapshot attached as an exhibit, so the contract and proposal can’t drift apart
- Payment schedule, change-order process, and warranty terms in writing
- For federal work: wage decisions posted to the job site, WH-347 payroll cadence, and Section 3 reporting cadence confirmed before mobilization
- A written next-step list — from permit pulls to the first day on site — so there are no implied hand-offs
Talk through your project
Send a short description of the home, the scope you’re considering, and how you’re planning to fund the work — private pay, HUD, CDBG, or otherwise. We’ll respond within one business day with next steps and a clear read on whether step one is a phone call or a site visit.
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Federal primes, homeowners, and disaster-recovery program managers — one inbox, one team, one phone number. We respond within one business day.